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Privacy Policy

Last Updated: February 18, 2026

1. Introduction

Welcome to AivotHealth. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, AivotHealth.com, or interact with our transformation programs designed for accomplished leaders and entrepreneurs.

Our commitment is to protect your digital personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDPA). This policy outlines your rights as a user (Data Principal) and our obligations as the entity that determines the purpose and means of processing your data (Data Fiduciary).

2. Information We Collect

We collect personal information that you voluntarily provide when you express interest in our transformation programs. The personal information we collect depends on the context of your interactions with us and may include:

  • Contact Information: Your name, email address, and phone number when you fill out forms or initiate communication through Facebook Messenger.
  • Communications: Content of your correspondence with us, including Facebook Messenger conversations, email inquiries, and chat interactions.
  • Transaction Data: When you enroll in paid programs like the AivotHealth Premium Challenge or AivotHealth Intensive, payment details are processed by our PCI-compliant payment gateway (Razorpay). We do not store complete financial information on our servers.

3. How We Use Your Information

We process your information based on legitimate business interests, contract fulfillment, legal compliance, and/or your consent. We use collected information to:

  • Provide Our Services: Process program enrollment, send program information and updates, deliver communications (Zoom links, reminders) via Facebook Messenger and email.
  • Respond to Inquiries: Follow up after correspondence and provide strategic support.
  • Personalize Your Experience: Deliver content and program offerings aligned with your leadership development needs.
  • Marketing Communications: Send additional information about transformation programs with your explicit consent.

4. Consent

Your consent forms the legal basis for processing personal data. We provide clear, plain-language notices explaining what data is collected and for what specific purpose before collection.

Your consent must be free, specific, informed, and unambiguous through clear affirmative action. You retain the right to withdraw consent at any time through a process as simple as providing it initially.

5. Your Rights as a Data Principal

Under DPDPA 2023, you have these rights regarding personal data:

  • Right to Access: Request a summary of personal data we are processing.
  • Right to Correction and Erasure: Request correction of inaccurate data and erasure when purposes are no longer served.
  • Right to Grievance Redressal: Access easily available mechanisms to address data handling concerns.

To exercise these rights, contact our Grievance Officer (details in Section 12).

6. Data Security

We implement comprehensive security safeguards to prevent personal data breaches, including technical and organizational measures like encryption and access controls protecting data under our control.

7. Third-Party Disclosure

We do not sell, trade, or transfer Personally Identifiable Information to outside parties, except trusted third parties assisting in website operations or business conduct (like Razorpay payment gateway), provided they maintain confidentiality and legal compliance.

8. Facebook Messenger Usage

We use Facebook Messenger through click-to-chat functionality for direct communication with users who initiate contact. All Messenger conversations occur when users explicitly initiate contact (clicking chat buttons on our website or ads).

We do not use Facebook Messenger to send unsolicited promotional messages.

9. Purpose Limitation

Phone numbers and contact information provided are used strictly for:

  • Responding to user-initiated inquiries
  • Sharing service-related information (program details, payment confirmations, event reminders)
  • Following up within appropriate communication windows
  • Strategic audit scheduling and program support

We do not use contact information for unrelated marketing or third-party purposes.

10. Data Retention

We retain communication data only as long as necessary to fulfill outlined purposes or as legally required. Once specified purposes are served, your communication data will be deleted or anonymized.

11. User Choice

If you no longer wish to receive messages through Facebook Messenger, notify us anytime by messaging "STOP" or emailing support@aivothealth.com.

We will respect your choice and discontinue communication, except for legally or contractually necessary notices.

12. Grievance Redressal

In compliance with DPDPA 2023, we have appointed a Grievance Officer to address concerns and grievances regarding personal data.

Contact Details:

We respond to grievances within legally prescribed periods. You must exhaust this redressal opportunity before approaching the Data Protection Board of India.

13. Changes to Privacy Policy

We may update this privacy policy periodically. Updated versions will show a "Last Updated" date and become effective upon accessibility. We encourage frequent review to stay informed about information protection measures.

14. Contact Information

For questions regarding this privacy policy, contact us at: